If you ever get stuck in a difficult situation while on trip, simply reach out to Emergency option of OLA and UBER App.
OLA Emergency Option.
Have you ever noticed the SOS button on your screen while riding in AN ola cab? Ever questioned what that button will do?
What is SOS and what does the SOS button do?
SOS is a globally accepted code signal for extreme distress situations. With one click, the SOS button on the ola app allows you to escalate matters of safety and connected issues to our safety response team in real time.
What happens once you click the SOS button?
Upon clicking, the app triggers associate automatic message with your ride details to our safety response team. during a matter of seconds, the team tries to get in touch with you and the driver via phone calls.
There is an another way to share your ride information(Driver name,Cab number and driver number ) to your family member or friends by click on share symbol, once you click on share symbol you can send driver information(Driver name,Cab number and driver number ) to your family in case of any EMERGENCY.
UBER Emergency Option
Find EMERGENCY button in UBER app.
Once you click on Emergency button on uber app, you will be shown an option to Call the Police. Selecting the option will initiate a call to your local police station and also connect you to Uber’s Incidence Response Team (IRT) that works 24 ⁄ 7 to assist you with any emergency. The IRT is alerted with your trip details and contact information, so that someone can immediately reach out to you and track your ride.
Remember, in extremely urgent situations please reach out to 100 directly, or call an ambulance.
Step 2: On clicking the EMERGENCY option, you will see an option to Call the Police. Once you select it, you will be shown a confirmation screen .
Step 3: Once you call the police, you have an option to continue to reach out to the Police or to disconnect the call .
Step 4: If you disconnect the call, Uber’s Incident Response Team will call you and your driver back within few minutes.
Please note that the Emergency option should only be used when you’re in a difficult situation. For any other assistance, you can raise a feedback via the Help section of your app and Uber’s team will reach out to you.
Thanks for reading!!!